HP Envy 17 Won’t turn on - power button lights up, caps lock blinks once then power button goes off

[Baileypuppee03]

Custom made HP Envy 17 purchased from HP website and manufacturers in 03/2021 won’t turn on all of a sudden. Haven’t been in school this semester so I haven’t used it super often the last couple months, but I believe it was updating before last shut down and now won’t turn on at all. When I push power button it lights up, then caps lock blinks one time and goes off then power light goes off. No screen start up at all, not system fan sounds made, nothing aside from those two brief lights. I have it plugged in again directly to the wall (it was plugged into a power strip) and I am hoping it is just very dead, but I don’t really think that’s the case. Any ideas would be greatly appreciated.
Internal battery, can’t remove. Worked great until last update. No beats button. Tried the bios reset with no response from laptop. I am not tech savvy and am very frustrated that my very pricey and fancy computer is no longer working, I can’t buy another. 

[Nirvana_95]

Hi @Baileypuppee03

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing power-related issues on your system. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

I would suggest you please use the link below and let me know the outcome of it: https://support.hp.com/ph-en/document/ish_3974055-3873564-16 

Hope this helps! Keep me posted. 

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