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- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP Envy Laptop does not start BIOS

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08-03-2018 04:02 AM
Hello Team,
Looks like I have accidentaly removed the recovery partition from my hard drive.
Some background:
1. Bought new SSD. Replaced it wih the old one. Installed Woindows 7 on it and all other requred drivers. It worked. Windows boots and loads.
2. Removed Windows installation from Hard drive and cleared all other partitions incliuding Recovery*
3. Restarted Laptop
AND.. IT DOES NOT BOOT ANYMORE!
What surprises me is the that the BIOS does not start at all. F1(Shows system Information) F2 (Can perform few Diagnostics like memory check) BUT,
F9 (Boot options) F10 (BIOS SETUP) does not work. >> I get the following error message:
----------------
File: \Boot\BCD
Status: 0xc0000225
Info: An error occured while attempting to read the boot configuration data.
----------------
Could you plesae help/guide me through to resolve this issue?
Thank you.
Best regards,
Ragz
08-03-2018 04:31 AM
Hi
Perhaps some pats of this are relevant (if in doubt please ask)...
1st Please try a Hard Reset
This is valid for most notebooks, and some desktops.
Press and Hold the PWR off button for 4 seconds to force a PWR off.
Unplug from the wall.
IF you see a battery compartment door, then your computer has a removable battery.
IF NOT then you do not have a removable battery.
Remove any removable battery.
Press and hold the power button for 15 seconds to complete the reset.
(Re-insert any battery you removed).
https://support.hp.com/us-en/document/c02693833
Turn off the notebook.
Plug the notebook into a power source using the power adapter.
With the notebook off, press and hold the Windows logo key and the B key at the same time (WinKey +B).
NB: On some notebook models, it might be necessary to press and hold the Windows logo key and the V key (WinKey +V).
While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).
This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second Part:-
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.
Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.
Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.
On the Choose an Option screen, click Troubleshoot, and work your way through the screens.
Second Part:-
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7);
W8.x and W10 should activate automagically from their embedded licence key.
https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10
For when it’s a NON MS OS ( iOS / Linux ) creating the install media.
www.microsoft.com/en-us/software-download/windows10ISO
A 3rd party site is (Courtesy of @CherylG)...
http://getintopc.com/softwares/operating-systems/windows-7-home-premium-free-download-iso-32-bit-64-...
Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.
Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.
You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:
C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)
C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf
Then you can try System Recovery Options / Advanced Options shown in the screenshots.
NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.
From either the C:\ or the X:\ prompt try the following
cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD
If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb
http://www.thewindowsclub.com/install-windows-10-from-usb