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‎02-01-2024 08:10 PM - edited ‎02-01-2024 08:12 PM

HP Recommended
Product: HP ENVY x360 15 Convertible PC 15-eu1000 (4V9Q2AV)

Hi! My laptop will not turn on even though the power button light is on. The caps lock is blinking in a 3 long then 5 short pattern. I have tried to do a hard reset multiple times and my laptop has not been fixed by that. I only use this computer for school work and it’s only half a year old, so I don’t know what is wrong with it. I have noticed my computer overheating a bit while going into sleep mode unprovoked.

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