HP Envy x360 wont power on but batter light is on

[QuenchyCactus]

My laptop just randomly stopped turning on. When I plug it in the charging light comes on but the computer wont power on. I took the back off to see if it needed cleaned. Which it did. I cleaned it with compressed air and it still wont power on. When I took the back off I noticed that the copper on the back case of the laptop looked like it may have corrosion. Could this be the issue? Or would it more so be the battery or charger? Thank you for any help in advance 

[praveenbv]

Hi@QuenchyCactus

We reviewed your post and I understand that the  Notebook is not Powering ON,

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps

Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.

F6 + Power Button

• CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec

If the laptop does not power on then please continue with the below steps:

• Disconnect the charger and remove the battery out.
• Connect only the battery and check if the laptop powers on.
• Likewise, remove the battery out (if removal battery ) and connect only the charger and check if that helps.

Hope this helps! Keep me posted.

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