HP-G60 laptop will not boot up in safe mode

[deb410s]

My laptop boots up and the sceen is sideways and the cursor is frozen. I have tried hitting the ctrl and alt key and up arrow but nothing happend. Can't get into the task manager either. Tried to boot up in safe mode but the up arrow does not work either. Please help.

[TechSurge]

Hey @deb410s,

I understand you're having issues booting your notebook. I'd be happy to try and assist you in finding a solution.

I would first like to suggest that you follow the steps in these 2 documents: 

HP Notebook PCs - Windows Vista or XP Stops Responding During Startup

HP Notebook PCs - Computer Does not Start (Windows 7, Vista, XP)

Let me know how it goes.

If this helps, feel free to hit that Thumbs Up, and Accept as Solution so others can find this answer.

Cheers,

TechSurge.

[deb410s]

I did a hard reset and it boots up and the cursor now works. So I went to safe mode and did a Last known good confiuration but the display is still sideways. Going to boot in safe mode again and try to get to the control panel and look at disply setting to see if it went to portrait instead of landscape??? When I hit ctrl+alt+ up arrow nothing happens. 😞

[deb410s · Accepted solution]

I got it working!!! Have no idea what I did but screen came on sideways and then flipped to normal... will run some anti viral software and hopefully all will be good.