HP G72-b66US Notebook PC Dosn't Boot into Windows

[Allale]

I have a notebook dv3 4170se  with its original windows.It has spalashtop.
I encountered the moving mouse with black page instead of giving the user name and log on!

I read your posts and did the same as you said but in one the command it ask me something to choose the cd drive. that unfortunately I secelted NO! After that the pages is shown:
windows failed to start! It recommend to restart and to insert the windows cd and select repair computers! When I restar this is repeated!
File :\boot\bcd status 0cc0000098
Info: The windows Boot Configuration Data file does not contain a valid os enrty!
 I could not be able to be in command prompt when I press F8!
I have no access to command prompt!
I appreciate it if you kindly help me to solve this problem!

[Allale]

http://www.prime-expert.com/articles/b18/fix-0xC0000098-windows-bcd-does-not-contain-valid-os-entry....

I read the above document but I have no access to my bios! I press del key but it is not enter to bios!what is your idea?

regards

[Adisee]

Hello DavidPK

Unfortunately I've got the same problem.

I want to use your method to repair the problem but the link for the rescue cd is not valid anymore..

Thank you

[ukracer]

The link for the disc image recovery disc does not work have you a valid one please?

[Adisee]

Link not available ..

[tomtomreturns]

i have the same problem after trying to uninstall McAfee, Afecfecfee.!!!

[MTP1025]

Hello!  I know this posts is a couple of years old but I just encountered this problem a few days ago (HP Laptop with blank screen and only the cursor showing).  Anyway, I hope there's an update to your solution?  I can't seem to find a link where I can download the ISO for Windows 7.  I searched at Microsoft but the product key that came with my device wouldn't allow me to download the ISO.  It says I should contact the manufacturer of my device.  By the way, the blank screen problem doesn't happen all the time.  I'd say 5 times out of 7.  I don't know if this helps, but I can still access the HP Tools Drive in my laptop.  Thanks in advance!

[Riddle_Decipher]

@MTP1025
Thank you for posting on HP Forums, your issue with the HP G72-b66US Notebook PC is classified as a commercial product (business line).

Our Commercial Support Team does not provide assistance via this platform.
If you require immediate assistance, you will need to log a case with our Commercial Support Team.

Click here for details.

Let me know if you require further information and/or assistance.

[remodini]

Awesome work!  Thank you so much! 

Worked like a charm!

[PrinceLee69]

Hello, I am having the same problem with windows 7 laptop I to have a HP g72. However mine gives me an error and tells me that Windows could not start because there is a device missing.