cancel
Showing results for 
Search instead for 
Did you mean: 
GOPISARAN
New member
1 0 0 0
Message 1 of 2
101
Flag Post
HP Recommended

HP LAPTOP

HP LAPTOP 15Q-DS0004TU
Microsoft Windows 10 (64-bit)

my laptop os boot only window symbol screen then blank screen long time not running os software please solve problem

1 REPLY 1
HP Support Agent
HP Support Agent
19,153 19,141 1,266 1,927
Message 2 of 2
37
Flag Post
HP Recommended

HP LAPTOP

@GOPISARAN,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation