12-28-2019 01:43 PM - edited 12-28-2019 01:44 PM
my laptop os boot only window symbol screen then blank screen long time not running os software please solve problem
12-31-2019 10:52 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that the computer is not booting to Windows.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
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