HP Laptop 15 not turning on after pressing the power button with Ac Adapter plugged in

[abimbolamichael]

After plugging in AC Adapter and powering on laptop. There's is no sign of start up and power light switch on and back off after like a second everytime I try to on my PC. Please any solution. I haven't seen my windows at all since I go my laptop.

[Rainbow23]

Hi @abimbolamichael,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that your HP Laptop PC 15s-Fq2000 (2D120AV) does not power on.

I suggest that you follow the steps listed below to perform a hard reset on the unit.
1> Turn off the laptop, disconnect the power adapter.
2> Press and hold the F6 and power button for 20 seconds.
3> Then connect the power cable back and try turning on the laptop.
You may also refer to this document.

Let me know if this helps.
Take care and have a nice day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

[abimbolamichael]

I tried the above procedure but still now powering on. I actually just bought the laptop so there is no way to power off when I haven't ever seen it powered on. Please any other solution. Can it be an hardware problem?

[Rainbow23]

Hi @abimbolamichael,

Welcome to HP Support Community. 
 

This could be a hardware issue with the unit and may need repair. 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

Hope this helps.
Take care and have a good day.