• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Notebook - 14-df0023cl
Microsoft Windows 11

Laptop functions well while in continuous use but if not used, Laptop freezes to almost black screen after 15 to 60 minutes. Computer is totally nonresponsive.  After forced shutdown. Boots like nothing happened. However, continues to operate without issue in Safe Mode. Window 11 has been reloaded through Recovery (both using internal and Cloud Windows 11) and removing personal files. Recommended drivers have been checked and some updated from source.  I have not yet formatted and reinstalled Widows from USB drive. Anything I have missed?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.