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‎11-16-2020 07:10 AM

HP Recommended
Product: 15-ba053nr
Operating System: Microsoft Windows 10 (64-bit)

Getting an endless cycle of bootup and recovery. Never gets pasts the endless cycling. Short DST failed with error code uc007t-8mlaa1-xd7uqj-60st03. Need help identifying error code

1 REPLY 1

‎11-16-2020 08:16 AM

HP Recommended

Hi:

 

Below is the error report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
UC007T-8MLAA1-XD7UQJ-60ST03OKXXXXXXXXXX11/16/20303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to replace the hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c05227786

 

After you replace the drive, you can use another Windows PC with W7 64 bit or newer to create a bootable USB recovery drive with the HP cloud recovery tool that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

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