cancel
Showing results for 
Search instead for 
Did you mean: 
cdragonm
Level 1
3 2 1 0
Message 1 of 4
164
Flag Post

Solved!

HP Logo to Preparing automatic repair boot issues

HP Recommended
Pavillion 15t-cs0
Microsoft Windows 10 (64-bit)

I've done EVERY on board diagnostic and everything passes. I turn it off, let it sit, all I see is a HP logo and it sits there, then it will reboot and say preparing automatic repair and go no where.. It won't even boot to USB drive with win 10 OS install on it whether I go from BIOS or not. Just randomly started happening and not sure why

 

3 REPLIES 3
WAWood
Level 16
Level 16
30,462 30,369 2,775 6,707
Message 2 of 4
Flag Post
HP Recommended

@cdragonm 

This is a file system failure and the HP diagnostics only check hardware.

 

Unfortunately, this message nearly always means that a recent Windows Update failed and Microsoft then tried to recover from that, but that failed, so it's trying over and over again -- and will never succeed because Windows Update got corrupted in the process. Unfortunately, this is NOT a new issue with Win10 Windows Updates.

This problem is very difficult, if not impossible to fix -- from the standpoint of making repairs and leaving your stuff intact. Some steps for trying this are listed below, but they are very hard to do and if they do not work, you are faced with doing a complete Windows reinstallation to get your PC back working again.
----------

First thing you need to do is see if you can restart in Safe mode -- by doing these steps: https://www.tenforums.com/tutorials/2304-boot-into-safe-mode-windows-10-a.html

If you don't know how to start using Advanced Startup Options, then read this: https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html

Then, follow these steps to reset Windows Update: https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html

If these work, when you finally reboot, you should then be able to login to a working Windows desktop.

If these don't work, then report that back here as we will then have to provide you information on reinstalling Windows.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
cdragonm
Author
Level 1
3 2 1 0
Message 3 of 4
Flag Post
HP Recommended

No matter what I do I cannot get it to boot to anything. I can't get into safe mode at all. I can't boot to USB, nothing. Is there some other way to do it other than spamming ESC key? 

Reply
0 Kudos
cdragonm
Author
Level 1
3 2 1 0
Message 4 of 4
Flag Post
HP Recommended

OK, so what I ended up doing to get it to start reading the drive again is, remove the drive, made an image of the drive, formatted it and reapplied the image back to it, made sure the MBR was OK and all is well. Just to be sure I did restore it to factory specs, did all the updates and got it back to as close as possible before the incident. Boots up every time now, until the next issues arises. 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation