cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
JumaJo
New member
1 0 0 0
Message 1 of 2
720
Flag Post

HP MIni won't boot, function keys won't work

HP Recommended
MIni 110
Microsoft Windows 7 (32-bit)

I was just given an HP Mini 110.  The first time I turned it on, it seemed fine, but wanted my router's wifi code.  Didn't want to mess with that, so  turned it off.  Now when I  turn it on, I get a black screen with the HP logo, and the following:  <F9> =Change Boot Device Order  <F10>= BIOS Setup Options.

 

None of the function keys do anything.  A small Logitech USB drive came with it.  It doesn't matter if it is plugged in or not.

 

I've tried starting it while holding the Windows + F9 keys, Windows + F10, Windows + V, Windows + B, and Windows + esc.

 

Nothing!  Thanks for any help.

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 340 449
Message 2 of 2
Flag Post
HP Recommended

Hi@Costa57, Welcome to the HP Support Community!

 

We understand that it's not booting to windows. Request you to follow the below troubleshooting steps from the document fix

 

In the meantime, let's start off by performing a Hard reset on the Notebook:

Step 1: Performing a hard reset

Resetting the computer can resolve many issues that cause a blank screen. Use the steps in Performin...

 

Step 2: Connecting an external monitor to test the display

The notebook screen display might remain black when there is a corrupted graphics driver or a problem with the LCD display backlight. To test the display, attach an external monitor and restart the computer. Testing with an external display is helpful if the notebook display is black but you can hear sounds; such as fans, spinning drives, or beep tones that indicate the computer is operating.

 

Next thing, I would suggest here is to Run a System diagnostics test as well as an extensive test on the Hard drive and Memory from F2 (Please capture the failure ID for further assistance).

 

If all test pass turns off the computer.

As you turn it back on tap the F10 key. This will load the BIOS setup utility.
Press F9 to load defaults.
Press F10 to save and exit.

 

For more steps, click here 

 

For more assistance, please follow all the steps suggested in the support document for - HP Notebook PCs - Troubleshooting Black Screen Displays with No Error Messages During Startup or Boo... 

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation