HP Notebook 15 won't start despite hard reset, new battery and new power source

[Inesella]

Good evening everyone, despite having bought a replacement battery and replacement AC power source, the laptop won't start.

I've also tried to hard reset, but I'm not getting any lights at all. Is there anything else I could try? Thank you, your support and input would be appreciated. Happy holidays!

[Nal_NR]

Hi @Inesella,

 Welcome to the HP Support Community. 

I'd like to help!

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