Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP 15-f024wm Notebook PC (ENERGY STAR)
Microsoft Windows 10 (64-bit)

My HP Pavilion 15-F024wm will not boot. The display does not turn on at all upon pushing the power button. The caps lock LED does not give any blink codes, but the Wi-Fi and hard drive LEDs are both amber. The device gives the same error with either battery or wall power, and the charge status LED does not indicate any errors and functions as though nothing is wrong. I've tried power-cycling the notebook several times, holding Win + B to roll back the BIOS, replacing the hard drive with a known working part, and reseating/replacing the RAM with no success. Any help would be appreciated!

2 REPLIES 2
HP Recommended

Hi @ViviAlpha98,

Welcome to the HP support community.

 

I understand that your Notebook will not boot and no display correct? I'd like to help!

 

Please go through the document below and see if that helps. Click here

 

Or you may also go through this document with a few videos that may help. Click here

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @ViviAlpha98,

 

Have you tried those steps yet? Do you still need assistance? Let me know if I can help. Have a great day 🙂

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.