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mahof
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Message 1 of 3
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HP Notebook

HP Recommended
Microsoft Windows 10 (64-bit)

Nachdem ein Modemfehler in Ordnung war, ist der Taskleiste im Notebook verschwunden. 

Danach kann ich nicht einloggen. Ich komme zum Startseite aber wie ich mein PIN eingebe wird der Schirm scwarz, nur ein kleines leeres längliches Eck bleibt im Bild.

Ich habe versucht statt den PIN "vergessen" anzuklicken und es wird gesagt dass ich ein gmal bekomme so dass ich ein Code eingeben kann, aber es kommt kein mail.

Wie kann ich starten

2 REPLIES 2
BiancaS
Retired
Retired
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Message 2 of 3
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HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

 

 

I work on behalf of HP.
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mahof
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Message 3 of 3
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HP Recommended

Oh dear, I am not good in english. I have tryed in the Community in Sweden,  otherweis German. Thank anyhow/Regards

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