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‎12-17-2018 12:38 AM

HP Recommended
Product: ProBook 450 G3
Operating System: Microsoft Windows 10 (64-bit)

Dear all,

 

please could you help me to identify, what is the source of the issue, when CapsLock and NumLock flash 7 times, the fan is not running and nothing more is happening?

 

I am aware about these links: https://support.hp.com/us-en/document/c01732674?jumpid=reg_r1002_usen_c-001_title_r0001 and https://support.hp.com/us-en/document/bph07107 and similar post here: https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-Laptop-Error-Blink-Codes/m-p/6142983/highl...

 

but none of these post mentions the 7 times flashing for CapsLock and NumLock.

 

Please do somebody know what is the reason for this code?

 

Thank you very much for answer.

 

V.

 

2 REPLIES 2

‎12-19-2018 12:17 PM

HP Recommended

Hi

Power button LED blinks 7 times with 7 beeps

Motherboard or Main-Board failure

Contact support for possible Main-Board replacement.

7

 Main Board including CPU

7

FLASH EPROM NOT DETECTED

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‎12-20-2018 04:29 AM

HP Recommended

Hi,

 

thank you for post. I found this too. In the post you sent the power button should flashing and machine should beeping. It does not happening in my case - in my case caps lock and num lock flashing (and not the power button) and no beeping here.

 

Maybe this is the same cause, if so, the documentation is misleading. Could someone from HP clarify it? 

 

Thanks! 

 

Regards,

 

V.

 

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