HP Omen locked/shut down while using, won’t turn back on

[aklawson]

I was using my laptop, when all of the sudden the screen turned to black with a loading symbol and said “locking” or “locking down” or something like that, it was only for a second at most. Then it turned off completely, no lights on anywhere. I tried turning it on, i tried unplugging it and turning it on, plugging it back in, holding the power button for 15 sec., trying to turn it on after a couple minutes, etc. It still won’t turn on. 

[ub6424]

Hello @aklawson 

Sorry to hear that you are having problems ... I would like to help you.

Follow the HP standard procedures:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

(3) Please report your results