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ljt6
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Message 1 of 2
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Flag Post

HP Pav 14 won't boot, light and fan come on but screen not coming on

HP Recommended
HP Pavilion - 14-ce3600sa
Microsoft Windows 11

Hi, my laptop can't boot properly. When I switch on, the power light comes on and the fan seems to work, but the screen won't switch on. A couple of times, it gets to the login screen, and I can use for a couple of minutes, but then the screen goes completely black again. I don't know if it's a problem with the screen, with the battery, or with something else. Can anybody help?

1 REPLY 1
ub6424
Level 9
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Message 2 of 2
Flag Post
HP Recommended

Hello @ljt6 

 

Sorry to hear that you are having problems ... 

 

Please follow these handy guides:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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Thank you very much

             ⌨️

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