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HP Recommended
HP Pavilion 15 ab219
Microsoft Windows 10 (64-bit)

Hi!

I have a HP Pavilion 15 ab219tx 

Its Systen config is 8Gb ram, 1tBhdd, Win 10 64bit, Intel I5.

 

Latelty in between may-25-2018 to june -2- 2018 there was  a windows update and after that the my system started having bluescreen error( critical process died) and would restart itself as it happens it should have restarted but unfrotunately it shows 

BOOT DEVICE NOT FOUND

HARD DISK (3F0) error

 

When i force shutdown and switch it back on it works fine until left idle and crashes to a bluescreen error(same again) and this happens repteadly every time i leave system idle for more than a 40 min or so.

 

I ran quick test and found shot dst failed and returned  PLHX82-7R394U-MFPWMF-60SF03. 

What does this mean?

Is there a way to fix it? please let me know.

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Your Windows 10 license key is embedded in BIOS and you can reinstall Windows without HP Recovery Media. Microsoft provides the free Media Creation Tool to download files and create a Windows 10 usb flash drive.Big advantage is you will have latest updated version of Windows 10. At least 8gb flash drive required:
https://www.microsoft.com/en-us/software-download/windows10

Select Download tool now, and select Run.
If you agree to the license terms, select Accept.
On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10.
The Guide here shows the steps.Pay attention to Step 5 if you will be using another pc:
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html
-------------------------------
When the flash drive is prepared insert it in a usb port. Power on the laptop and immediately start tapping Esc key. From the menu tap F9 key and use the arrow keys to move to and select usb. Tap Enter key.
When installing and you go through first few screens- choose Custom and select each partition and delete each (if you have more than one).Install on the unallocated space left from that process.Continue with installation.It should pickup the key from BIOS but if it asks at any point just choose "I don't have a key". It will continue and should activate once you are online.

This will not include the original software from HP but most of it can be installed from your Support page.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

3 REPLIES 3
HP Recommended

The hard drive has failed/is failing and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used-Western Digital,Seagate,Toshiba,etc

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

Your Windows 10 license key is embedded in BIOS and you can reinstall Windows without HP Recovery Media. Microsoft provides the free Media Creation Tool to download files and create a Windows 10 usb flash drive.Big advantage is you will have latest updated version of Windows 10. At least 8gb flash drive required:
https://www.microsoft.com/en-us/software-download/windows10

Select Download tool now, and select Run.
If you agree to the license terms, select Accept.
On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10.
The Guide here shows the steps.Pay attention to Step 5 if you will be using another pc:
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html
-------------------------------
When the flash drive is prepared insert it in a usb port. Power on the laptop and immediately start tapping Esc key. From the menu tap F9 key and use the arrow keys to move to and select usb. Tap Enter key.
When installing and you go through first few screens- choose Custom and select each partition and delete each (if you have more than one).Install on the unallocated space left from that process.Continue with installation.It should pickup the key from BIOS but if it asks at any point just choose "I don't have a key". It will continue and should activate once you are online.

This will not include the original software from HP but most of it can be installed from your Support page.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

Looks like I solved the problem by Repairing My MBR for C Drive.

 

 

This image is after i fixed my mbr of C drive and ran the quick test it passed.This image is after i fixed my mbr of C drive and ran the quick test it passed.Take a look at image it shows the tests run and error code which state my hdd was failing.Take a look at image it shows the tests run and error code which state my hdd was failing.quick test result as of 09-06-2018 after fixing mbr of my c drive. Passed no more failure code.quick test result as of 09-06-2018 after fixing mbr of my c drive. Passed no more failure code.

 

I still havent found the solution for Blue screen error though. I hope after this mbr fix the error does not appear. I ll keep my machine idle for a day and test if it crashes to a bluescreen error if not the mbr fix is a worth try solution.

 

Thanks again CherylG for your assistance.

 

 

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