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‎09-26-2020 12:50 PM

HP Recommended
Product: HP Pavilion 15-ec0013dx
Operating System: Microsoft Windows 10 (64-bit)

When I boot my HP Pavilion laptop up at least 60 minutes after I shut it down, I get a error called the “SMART Hard Disk Error” and it says “The SMART hard disk check has detected an imminent failure.” What could be the reason I got a SMART Hard Disk Error? Should I run the system diagnostics test and see what is wrong with my hard drive? It has a 500GB SSD.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-26-2020 02:17 PM

HP Recommended

@JacobRhyne 

To check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.



I am a volunteer and I do not work for, nor represent, HP

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4 REPLIES 4

‎09-26-2020 02:17 PM

HP Recommended

@JacobRhyne 

To check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.



I am a volunteer and I do not work for, nor represent, HP
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‎09-26-2020 02:50 PM

HP Recommended

Ok, I will go ahead and do the hard drive test.

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‎09-26-2020 04:35 PM

HP Recommended

The hard drive test passed! It said all components have passed the test and my computer is working normally.

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‎09-27-2020 08:14 AM

HP Recommended

It still shows SMART Hard Disk Error 301. Should I do another hard drive test to figure out the problem?

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