cancel
Showing results for 
Search instead for 
Did you mean: 
JacobRhyne
Level 2
16 7 1 0
Message 1 of 5
233
Flag Post

Solved!

HP Pavilion 15-ec0013dx says “SMART Hard Disk Error”

HP Recommended
HP Pavilion 15-ec0013dx
Microsoft Windows 10 (64-bit)

When I boot my HP Pavilion laptop up at least 60 minutes after I shut it down, I get a error called the “SMART Hard Disk Error” and it says “The SMART hard disk check has detected an imminent failure.” What could be the reason I got a SMART Hard Disk Error? Should I run the system diagnostics test and see what is wrong with my hard drive? It has a 500GB SSD.

1 ACCEPTED SOLUTION

Accepted Solutions
WAWood
Level 16
Level 16
32,580 32,480 2,955 7,259
Message 2 of 5
Flag Post
HP Recommended

@JacobRhyne 

To check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

0 Kudos
4 REPLIES 4
WAWood
Level 16
Level 16
32,580 32,480 2,955 7,259
Message 2 of 5
Flag Post
HP Recommended

@JacobRhyne 

To check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

0 Kudos
JacobRhyne
Author
Level 2
16 7 1 0
Message 3 of 5
Flag Post
HP Recommended

Ok, I will go ahead and do the hard drive test.

0 Kudos
JacobRhyne
Author
Level 2
16 7 1 0
Message 4 of 5
Flag Post
HP Recommended

The hard drive test passed! It said all components have passed the test and my computer is working normally.

0 Kudos
JacobRhyne
Author
Level 2
16 7 1 0
Message 5 of 5
Flag Post
HP Recommended

It still shows SMART Hard Disk Error 301. Should I do another hard drive test to figure out the problem?

0 Kudos
Tags (1)
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation