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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended

Hey folks. I have an HP Pavilion 15 n077so, and the caps lock key flashes 2 times at boot. WIth a quick googling I came to the conclusion that the BIOS is corrupted. Can I reset it? The serial number is 5CD3451KZ0. Many thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the latest BIOS update I could find for the HP Pavilion 15-n0xx notebooks with Intel processors and chipsets:

 

F.72:

 

Info link:

 

https://ftp.hp.com/pub/softpaq/sp86501-87000/sp86738.html

 

Exe link:

 

https://ftp.hp.com/pub/softpaq/sp86501-87000/sp86738.exe 

 

Watch these videos for how to create and use a BIOS recovery flash drive with the above exe file using another Windows PC:

 

How to make and use the BIOS recovery flash drive to recover or update the BIOS outside of Windows.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover/update your notebook's BIOS with the USB recovery drive and try to recover the BIOS.

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Below is the link to the latest BIOS update I could find for the HP Pavilion 15-n0xx notebooks with Intel processors and chipsets:

 

F.72:

 

Info link:

 

https://ftp.hp.com/pub/softpaq/sp86501-87000/sp86738.html

 

Exe link:

 

https://ftp.hp.com/pub/softpaq/sp86501-87000/sp86738.exe 

 

Watch these videos for how to create and use a BIOS recovery flash drive with the above exe file using another Windows PC:

 

How to make and use the BIOS recovery flash drive to recover or update the BIOS outside of Windows.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover/update your notebook's BIOS with the USB recovery drive and try to recover the BIOS.

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

 

HP Recommended

Thanks, this worked! The laptop works perfectly now. I was just wondering, can I output the bios over the HDMI output? I have another pretty much identical laptop, n205sv, with the AMD dGPU on it. Its display is broken, and I'd really like to use it again.

HP Recommended

You're very welcome.

 

Unfortunately, what you want to do is not possible as the HDMI port is not activated until the graphics driver is initialized and that doesn't happen until after Windows boots up.

 

So, in order to access the BIOS, you need to have a working display on the notebook.

HP Recommended

Ah, I see. Thanks much nonetheless!

HP Recommended

Anytime.

 

Glad to have been of assistance.

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