-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP Pavilion Gaming Desktop PC TG01-1000a refuses to let me u...

Create an account on the HP Community to personalize your profile and ask a question
07-16-2024 04:54 PM
I have been trying to update my pc but when ever I try to update via HP Support Assistant the update fails halfway through. And when I try to update it via a file it says the update is outdated despite it came out only a few months ago.
07-17-2024 09:41 AM
Hello Snootypeguin123, how are you ?
This depends on the version of Windows you have installed on your device.
Checking the drivers is only available for versions: 21H2 and 22H2
If your version is higher than these, I recommend waiting for future updates
Waiting
Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution”, If anyone has the same question, this solution might be helpful.
07-17-2024 09:53 PM
I have been trying to update my bios to this version, https://support.hp.com/us-en/drivers/swdetails/hp-pavilion-gaming-desktop-pc-tg01-1000a/37921127/swI... and I am currently on windows 11
07-18-2024 05:12 AM
Hello,
Thanks for sending the link.
Here we have two situations,
1 - You need to confirm that the Windows version is compatible with the BIOS
2 - Check that the appropriate BIOS versions are not too far apart... Because its BIOS history is very complex and has many versions.
Waiting
Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution”, If anyone has the same question, this solution might be helpful.
07-18-2024 12:31 PM
Hello @snootypeguin123
What can be done as an alternative is to update from version to version. Until you reach the last one.
Waiting
Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution”, If anyone has the same question, this solution might be helpful.
07-18-2024 02:05 PM
Hello @snootypeguin123
Strange, I see the previous ones here in the link.. Look in the Revision History
Waiting
Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution”, If anyone has the same question, this solution might be helpful.
07-19-2024 09:08 AM
Hello @snootypeguin123
OK, waiting
Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution”, If anyone has the same question, this solution might be helpful.