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‎03-31-2016 02:08 PM

HP Recommended
Product: HP Pavilion Laptop
Operating System: Microsoft Windows 8.1 (32-bit)
The laptop is not coming up. The cap lock indicator light is blinking continuously and no display on the screen.
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-01-2016 04:21 PM

HP Recommended

Hey @sim0ne,
 

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP.

 

If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

You can always say thanks by hitting the Thumbs Up button below!

Cheers,

TechSurge.

TechSurge
I work on behalf of HP


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎03-31-2016 03:53 PM

HP Recommended
I have checked the blink error code on this link : http://support.hp.com/us-en/document/c01732674#AbT2 and discovered that the problem is with a processor malfunction, because the cap lock indicator blinks once and at regular intervals i.e the minor pattern.
Please what can I do to resolve the processor issue as the solution proposed is to contact hp for assistance .
Thanks always for the anticipated response.
Was this reply helpful? Yes No

‎04-01-2016 04:21 PM

HP Recommended

Hey @sim0ne,
 

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP.

 

If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

You can always say thanks by hitting the Thumbs Up button below!

Cheers,

TechSurge.

TechSurge
I work on behalf of HP


Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping.

Was this reply helpful? Yes No
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