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SutapaD
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Message 1 of 2
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Flag Post

HP Pavilion dv6 not booting, error - wireless module not supported , Bluetooth Module id 704

‎04-23-2020 12:38 AM

HP Recommended
Product: Pavilion dv6
Operating System: Microsoft Windows 10 (32-bit)

HP Pavilion dv6 not booting, error - wireless module not supported , Bluetooth Module id 704

Tried to boot in safe mode using F10 key while booting, but its not getting into safe mode as well.

Is there any way to boot the device

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WAWood
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Message 2 of 2
Flag Post

‎04-23-2020 01:11 PM

HP Recommended

@SutapaD 

If you CAN, to find out the problem, you would need to be able run hardware diagnostics by pressing the Esc key repeatedly and then, when the HP Startup Menu appears, select Diagnostics (usually F2) and let it run.

If you can NOT do that, or if that does not work, then there is NOTHING more you can do by yourself -- and there is NOTHING we can do because we have no way of accessing your PC from here to run diagnostics or repair hardware.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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