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- HP Community
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- Notebook Boot and Lockup
- HP Pavilion x360 15.6 inch 2-in-1 Laptop PC 15-er0000 (23T76...

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09-06-2023 01:32 PM
I own an HP Pavilion x360 2 in 1 laptop (Model: 15-ER0097NR) that is less than 2 years old. It started displaying "Hard disk 3F0 boot device not found error" and I tried all the recommended solutions provided at this link, https://support.hp.com/us-en/document/ish_3053911-2842957-16 I also tried replacing the SSD. However, nothing has resolved the issue. Does anyone have any other possible solutions? I'm thinking it's a problem with the system board at this point. It's frustrating to have this type of issue with such a relatively new computer which cost over $800 on sale. I'm very capable of repairing computers and would like to try replacing the system board, but HP doesn't even have that part (M45125-601).
09-06-2023 04:46 PM
Please use the following Official Guide to fix
HP PCs - Hard disk 3F0 boot device not found error
Regards.
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09-06-2023 06:52 PM
I’ve already tried all the steps listed in that document. Actually, I really couldn’t complete all the steps because it when attempting to test the system, it says that no ssd or hard drive is installed. Same thing happens when I tried to reinstall Windows