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‎11-02-2020 04:44 PM

HP Recommended
Product: HP Pavilion x360 15 Convertible PC br1xx/br0xx.
Operating System: Microsoft Windows 10 (64-bit)

A little while back my friend gave me this laptop and said it was from his moms friend (who works at HP). I got it in the box with a charger, but no paperwork or anything of that nature. The laptop looks like it has been opened before I got it because of pry marks on the palm rest/keyboard assembly. The laptop powers on with a blank screen, power indicator, and fan spin but no beeping, keyboard flashing or anything else. I have re-seated the RAM module, changed it, tested it in another computer (another HP laptop where the RAM module tested functional), and even put another Ram module in the second slot. I have also removed the HDD and installed a SATA M.2 SSD and it did the same thing before and after these attempts to fix the issue. I have no information besides that it is an HP Pavilion x360 15 Convertible PC and and its one of these 2 models br1xx or br0xx

2 REPLIES 2

‎11-02-2020 05:17 PM

HP Recommended

Hi,

 

So when you start up the pc, it's just a black screen, with no information what so ever??

 

Thanks

Terran. 

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‎11-02-2020 10:43 PM

HP Recommended

when i start it up, zero info pops up. blankk screen fan spin, and power led

 

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