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HP Recommended
HP Probook 430 G2

Hi,

I recently try to recover my BIOS from usine parameters and it didn't suceed.

Now, when I start my laptop, it's stuck on the HP boot screen. The real problem is I can't press Esc or a F button. It's really stuck on the boot screen, without any mean to interact.

 

Here is a photo of my problem. Can anyone help me ? 

 

Thank you,

Pierre

 

IMG_20180325_110406-min.jpg

5 REPLIES 5
HP Recommended
Hi:


Download, save this latest replacement BIOS file to another computer:
https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-probook-430-g2-notebook-pc/6943802/swI...

Create a BIOS recovery flash drive using the above latest version, from another computer: https://youtu.be/t3S3KgcT-Ao

After following above steps,
Now first (I am aware that your had tried this previously), you can again try to recover the BIOS using key press combination: https://youtu.be/qpiGUojtr3E

If the above method do not work after repeated tries, try to recover the BIOS using the recovery flash drive you had created previously: https://youtu.be/zjAZ0DTX3aI

You may need to try many times to get a successful BIOS recovery.

Source: https://support.hp.com/in-en/document/c02693833

If no good still, contact HP technical support directly.
http://welcome.hp.com/country/w1/en/support.html

HP Recommended

Thank you for your response but it's not sufficient for my case. When I try to power on my laptop with Win + B buttons, the screen remains black. Moreover, it's not anymore under guarentee and the hotline is closed today. Did anyone could help me ?

 

Thank you

HP Recommended

Tried recovering the BIOS using the recovery flash drive?

HP Recommended

I can't access to a recovery menu. When I press Win + B + Power, my screen remains black and the ventilator turns very fast. There is no multiples bip as hoped.

HP Recommended


If you're not able to recover from USB file, there is no other suggestion we could make unfortunately.

It needs to be repaired by authorised technician.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.