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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: HP Probook 430 G2 stuck on HP boot screen

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03-25-2018 03:11 AM
Hi,
I recently try to recover my BIOS from usine parameters and it didn't suceed.
Now, when I start my laptop, it's stuck on the HP boot screen. The real problem is I can't press Esc or a F button. It's really stuck on the boot screen, without any mean to interact.
Here is a photo of my problem. Can anyone help me ?
Thank you,
Pierre
03-25-2018 03:29 AM
Download, save this latest replacement BIOS file to another computer:
https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-probook-430-g2-notebook-pc/6943802/swI...
Create a BIOS recovery flash drive using the above latest version, from another computer: https://youtu.be/t3S3KgcT-Ao
After following above steps,
Now first (I am aware that your had tried this previously), you can again try to recover the BIOS using key press combination: https://youtu.be/qpiGUojtr3E
If the above method do not work after repeated tries, try to recover the BIOS using the recovery flash drive you had created previously: https://youtu.be/zjAZ0DTX3aI
You may need to try many times to get a successful BIOS recovery.
Source: https://support.hp.com/in-en/document/c02693833
If no good still, contact HP technical support directly.
http://welcome.hp.com/country/w1/en/support.html
03-25-2018 04:25 AM
Thank you for your response but it's not sufficient for my case. When I try to power on my laptop with Win + B buttons, the screen remains black. Moreover, it's not anymore under guarentee and the hotline is closed today. Did anyone could help me ?
Thank you