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‎02-18-2023 06:43 PM

HP Recommended
Product: HP Spectre x360 - 13-4005dx (ENERGY STAR)

I replaced the keyboard and reassembled the device.  It booted a few times but shut off within a few seconds.  Now when I press the power key, it lights up for ~ 2 seconds then shuts off; no boot at all.  The power light does not blink.  It just goes on and then immediately off.

New battery; light shows it is charging

Did the reset to clear memory; same result

Tried BIO reset (windows key + B) to start with same result.

Re opened the case and checked all connections - all appear fine.  Same result

 

Category:
1 REPLY 1

‎02-23-2023 04:00 AM

HP Recommended

Hi @frank8754 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.


I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link


I hope this helps.
Take care and have a good day.


Treeko
HP Support


I am an HP Employee

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