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- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP Spectre not turning on despite charging overnight

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07-11-2020 08:51 AM
After being on quarantine for months, I have been using my work computer instead. I tried to fire it up last night and the power light turned on for a few seconds then went out again. I figured the battery was DEAD due to no use for a few months so I plugged it in to charge overnight. This morning the power button lit up again, but then turned off after a few seconds, again. This laptop is less than 2 years old with not that much usage. Could I need a new power cord perhaps?
07-11-2020 11:44 AM
The battery is likely dead (you mentioned this). Long term non-use can cause the battery to completely drain. At least in the case of business class machines, the battery can deteriorate to the point where it cannot recover.
Business Notebooks – “Ship” mode for notebook battery storage – Important Information
Advisory: HP Notebook PCs - Batteries May Not Charge After Extended Storage Period
Help...
Run Component Tests – How to
- TKB Article contributed by HP Wes_notebooks
- TKB Article contributed by HP Expert Erico
Battery Report and other solutions
Is your notebook plugged in and not charging?
Replacement and Purchase Options
HP Document: HP Notebook PCs - Purchasing a Replacement Battery
Find your Product
See: HP Notebook PCs - How Do I Find My Model Number or Product Number?
OR
Open Support Home
Find Parts and Replacement Procedure
- Open Support Home >> Enter the full model name
- When the website opens, select category Manuals
- Look for and open the Maintenance and Service guide for your computer (document name varies)
NOTES
- The exact name of the document varies, though usually the word "service" or "maintenance" is included in the name.
- The "Service Guide" and "User Guide" are not the same documents.
- Part numbers and replacement procedure are listed in the component replacement section (wording varies)
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Good Reference
HP Collection of “how-to” videos
- Use Categories and / or enter your request in the search bar to narrow the search.
Examples,
Select Category Computing and Mobile Devices > Battery and Power
Select Category Computing and Mobile Devices > Parts Replacement and Upgrades
Search for replace battery or replace battery x360
Select and watch your Video
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Find / Check for parts at PartSurfer / HP Parts Store
Open PartSurfer
- Select your Country
- Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
Parts marked as "n/a" are not available from HP.
Parts marked as available for purchase might be available from: HP Parts Store
OR
If HP does not provide the part for retail purchase,
Use your search engine to find the part number at your favorite online store.
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Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
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07-11-2020 03:12 PM - edited 07-11-2020 03:15 PM
I am not familiar with this specific HP model, but in my experience the symptom you described can be caused by a power supply not supplying enough power due to being faulty, but it's not likely to be the problem. But if you have a volt meter, you can check this to be certain it's not your laptop's AC adapter. Or if you have any spare AC adapters you can also test it with known-good chargers as well. Failing components soldered on to the motherboard can also be a symptom of what you described and others. Also, detach your battery and see if it does the same thing without it attached to the laptop, but please only do that without the power adapter plugged in. Replacing a battery or power adapter or an HDD or DVD drive that is short-circuiting and drawing too much power, is much cheaper than replacing a motherboard in my opinion.
07-11-2020 03:22 PM - edited 07-11-2020 03:24 PM
Also in my experience an aged dead battery doesn't usually cause a computer to not boot if you have your AC adapter supplying power to the laptop. But again, I'm not familiar with this specific laptop model.