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- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP Spectre power drain while shutdown

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12-30-2022 12:52 PM
Processor 12th Gen Intel(R) Core(TM) ¡7-1260P 2.10 GHz. Installed RAM 32.0 GB (31.7 GB usable). System type 64-bit operating system, x64-based processor. Pen and touch Pen and touch support with 10 touch points.
Edition Windows 11 Pro
Version 22H2
Installed on 12/7/2022
OS build 22621.963
Experience Windows Feature Experience Pack 1000.22638.1000.0
Hello. I'm new to the HP Family. This is maybe my fourth time using my new HP Spectre x 360 laptop. It's been good so far, and I'm almost done setting things up. I've noticed one issue when I shut down the laptop (settings, shut down, or power button), the laptop battery drains. The next time I boot up I notice the batter is almost depleted. I changed the power button operation to shut down after I noticed this, but I booted up today and the battery was again drained. I know this isn't normal behavior, so can someone please let me know what settings to change so this doesn't happen again? FYI - I have all the latest updates installed on the laptop.
Thanks
Solved! Go to Solution.
Accepted Solutions
01-03-2023 04:51 AM
Hello @a22matic
(1) Disable Windows Shutdown Sleep and Hibernate
How to disable Sleep Mode or Hibernation
(2) Enter BIOS
How to open the BIOS on your HP computer | @HPSupport
Uncheck USB Charging Port Function:
BIOS > Advanced > Port Options > [ ] USB Charging Port Function
(3) Test your notebook
(4) Please back
12-31-2022 11:21 AM
Hello @a22matic
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration before we dive deeper ... |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name: Windows 11 Pro |
Version: OS build 22621.963 |
System Model: |
System SKU: ( equals HP product number (p/n) ) |
Processor: |
BIOS Version/Date: |
(2) Please report back
01-02-2023 12:04 PM
Thank you. Sorry but I was away for a few days.
OS Name Microsoft Windows 11 Pro
Version 10.0.22621 Build 22621
System Model HP Spectre x360 2-in-1 Laptop 16-f1xxx
Processor 12th Gen Intel(R) Core(TM) i7-1260P, 2100 Mhz, 12 Core(s), 16 Logical Processor(s)
BIOS Version/Date Insyde F.13, 10/24/2022
Thank you,
a22matic
01-03-2023 04:51 AM
Hello @a22matic
(1) Disable Windows Shutdown Sleep and Hibernate
How to disable Sleep Mode or Hibernation
(2) Enter BIOS
How to open the BIOS on your HP computer | @HPSupport
Uncheck USB Charging Port Function:
BIOS > Advanced > Port Options > [ ] USB Charging Port Function
(3) Test your notebook
(4) Please back
01-04-2023 06:39 PM
Just checked and logged off with the battery at 99% last night. Rebooted today a few minutes ago and the battery is still at 99%. I will check back one more time in the next 2-3 days, and if that was a fix, I will accept it as a solution. I'm not sure if one or both did the trick, but I'm glad there appears to be a solution. Once again, thank you for all the help.