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‎07-19-2022 03:20 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hey there everyone.

 

Seasoned computer repairman here with a head scratcher. A clients X360 freezes during boot process. System also freezes during an HP Full System Test. Upon reboot it displays a overheat warning.

 

What would cause this machine to overheat during a Full System Test before it even boots into windows? It is NOT displaying a fan failure at any point, and the fan blades spin freely. 

Category:
3 REPLIES 3

‎07-20-2022 07:30 AM

HP Recommended

Anyone?

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‎07-20-2022 02:07 PM

HP Recommended

what model is the Spectre?

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‎07-21-2022 03:16 AM

HP Recommended

can you boot into safe mode at all? if not can you open powershell and do a sfc and dism scans for any corruption if thats not it or you can't get into anything, your best bet is going to be a complete reset of windows from a usb, if that doesn't work i'm guessing it could be the processer or ram failure that will need to be replaced.

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