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- Re: HP Spectre x360 won't turn on

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02-08-2025 11:34 AM
Hi,
My HP Spectre x360 13-aw0000nj stopped working. Didn't do anything special, didn't update bios or something, just suddenly stopped working.
When I connect it to the charger, the ac led is solid orange (not blinking) at first.
However, when I try to turn it on, the power button and the ac led start blinking white, and nothing happens.
I tried 3 different chargers, tried to turn it on without battery at all, and it is remains the same.
Any last suggestions before I throw it away?
Thank you.
02-08-2025 12:39 PM
Beep codes and reset instructions
Click here for Laptop codes
Let me know what you find out.
Try a hard reset.
Tap the ESC key after powering on. Tap it once a second after you see the LEDs on the keyboard flash. When you see the startup menu, press F2 to run diagnostics.
If a component fails during the UEFI test then Click here to check warranty
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02-15-2025 09:20 AM
Thank you for your reply.
The laptop doesnt turn on at all. The Power button just blinks in white, nothing on the screen, no lighting on the keyboard, nothing.
Therefore, I can't see any crash codes I think I can't do hard reset.
The laptop is out of warranty, and I already sent it to the service center, and they told me the a board is gone and need replacement (costs are higher than a new laptop).
Since I'm not sure that this is correct, I'm trying to understand if there is something to do other than throwing it away.
Thanks