HP Start up error - System has noticed the cooling fan is not working correctly.

[Amy389]

So last night i started up my laptop perfectly fine used it to work on my art for a bit shut it down as i usually do and put it away neatly as i also usually do.

I had noticed today that i had missed a few details and planned to quickly hop on before work to fix them. Upon starting up my laptop there were no immediate issues i could notice until i suddenly notice the fan was being a bit odd you see usually the fan would rev up a bit as it booted then slow down and it would boot up. After the boot up as it got to the log in i noticed the fan was reving up then slowing down then reving up and slowing down non stop. I restarted it as it was getting to be a little annoying and i assumed maybe it had glitched upon boot up and needed a restart to sort itself out. But upon restarting instead of the normal boot up screen i was greated by what i could only describe as a Bios like screen although black not blue to say - The system has detected that a cooling fan is not operating correctly. Continued operation is not recommended and may cause unpredictable behavior that could result in random shutdown, data loss or possible system damage. The system will shut down in 15 seconds. To prevent shutdown and continue operation, press the Enter key now. System Fan (90b) 

I have yet to actually press enter and let it start up because i am worried that even if i use it for 15 minutes or 20 or even 30 which i intended only to use it for a few that it could be potentially damaging to the laptop and that i could lose some data which is extremelly worrying to me or worse. 

Would it be okai to use it for perhaps even 30 minutes to make these few small changes without causing damage to the laptop before possibly taking it in for a repair? I can hear that the fan is starting up and whiring etc i am just worried. The error message is quite a frightening thing to read. This laptop is everything and it has all my important stuff on it that i simply can't afford to lose from my artwork to important documents.

[Echo_Lake]

@Amy389
Thank you for posting on the HP Support Community.

This message indicates that the system fan is not spinning at the expected speed. This message occurs to help prevent costly damage to the computer.

• Note: before you begin, please back up your files and data.

To fix this error, use the following steps:

1. Press Enter to clear the message and allow the system to boot to the Windows Desktop.
2. Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

1. After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
2. Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

1. In some cases, updating the BIOS might help prevent this error from occurring.

For more information on how to update the BIOS, see Updating the BIOS. 
 

If the issue persists  I would request you to contact our Phone Support and our Support Engineers should be able to sort this out.

HP Support can be reached by clicking on the following link:

• Click on this link – www.hp.com/contacthp/
• Select the product type.
• Enter the serial number of your device or select let HP detect your product option.
• Select the country from the drop-down.
• You should see the HP phone support number or Chat option listed

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,Thank you for posting in the HP Support Community.  Have a great day!