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HP Recommended
HP Stream 11
Microsoft Windows 10 (64-bit)

I Have a HP Stream 11 laptop that we set a admin password for the bios when you first turn on the pc. The code is 244873921. We have tried everything to get this back to get into windows with no luck, Can anyone help.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ChipThick

 

The unlock code you require is 13216733

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

6 REPLIES 6
HP Recommended

@ChipThick

 

Check the halt code you've posted as it should only contain 8 digits, not 9.  If there is a prefix like 'I' or 'i' include that as well.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

You are right. My error! There is no 1 on the end. The correct number should be 24487392. I dont know if it makes a difference but there is a i in the front. of the letters. 

 

I have tried everything including some trick this guy posted about reversing the leads on the motherboard battery for 5 seconds then putting them back but that did not work either.  Thanks to anyone who can help.

 

Chip

HP Recommended

@ChipThick

 

The unlock code you require is 13216733

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Holy cow it worked. W

HP Recommended

Holy cow it worked. We have been trying to get into this pc for over a year. You are a God...

 

Thanks again

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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