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- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP bang & Olufsen elite x2

Create an account on the HP Community to personalize your profile and ask a question
10-27-2024 11:27 AM
Hello
Im seeking help to figure out how to fix the laptop after trying to install windows.
It didn't show any driver so i found this video:https://www.youtube.com/watch?v=7IreUyKJ3LM&t=1s
When following the video and did all the steps, the laptop would no longer turn on.
When i click the power button it blinks 9 times orange
if i hold the power button for like 15 seconds and click the power button again then it blicks 4 times orange and 4 times white going like this orange-white-orange-white-orange-white-orange-white
I've tried making a bootable usb drive:https://kb.filewave.com/books/filewave-general-info/page/rufus-creating-bootable-usb-drives
but that didn't help the laptop to turn on.
i've tried 3 different chargers and none of them helped.
I would really appreciate help.
10-27-2024 11:43 AM
The red light blinks four times, and then four, short white light blinks (4 long red, 4 short white)
This condition indicates that the graphics processing unit (GPU) might be overheating. When temperatures inside the computer rise, the risk of damaging important internal components increases. Decrease the risk by reducing the heat inside the computer.
expand the blink code for cleaning instructions
Please provide the Product ID or exact model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.
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10-27-2024 12:39 PM
Hello Beemer
It dosen't make sence that its overheating when its not even turning on. I also tried unplugging the battery and plugging it back in and im still getting the same blinks. Thought this was something i could fix myself but seems like it needs to be send to repair.