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HP Recommended

Hello

 

Im seeking help to figure out how to fix the laptop after trying to install windows.

It didn't show any driver so i found this video:https://www.youtube.com/watch?v=7IreUyKJ3LM&t=1s

 

When following the video and did all the steps, the laptop would no longer turn on.

When i click the power button it blinks 9 times orange

if i hold the power button for like 15 seconds and click the power button again then it blicks 4 times orange and 4 times white going like this orange-white-orange-white-orange-white-orange-white

 

I've tried making a bootable usb drive:https://kb.filewave.com/books/filewave-general-info/page/rufus-creating-bootable-usb-drives

but that didn't help the laptop to turn on.

i've tried 3 different chargers and none of them helped.

 

I would really appreciate help.

2 REPLIES 2
HP Recommended

The red light blinks four times, and then four, short white light blinks (4 long red, 4 short white)

This condition indicates that the graphics processing unit (GPU) might be overheating. When temperatures inside the computer rise, the risk of damaging important internal components increases. Decrease the risk by reducing the heat inside the computer.

 

Try cleaning the laptop.

expand the blink code for cleaning instructions

 

Please provide the Product ID or exact model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.


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HP Recommended

Hello Beemer

 

It dosen't make sence that its overheating when its not even turning on. I also tried unplugging the battery and plugging it back in and im still getting the same blinks. Thought this was something i could fix myself but seems like it needs to be send to repair.

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