HP elite book power issue

[Jakob_s]

I just picked up this laptop from a university goodwill, and it does not power on. I was given a power supply, not exactly sure if it was the correct one, as the power charge light blinks in different patterns. [Content Removed] If anyone has any suggestions as to what this is, please and thank you. It’s a Hp elite book 8560p.

[ub6424]

Hello @Jakob_s 

Sorry to hear that you are having problems ... I would like to help you.

Follow the HP standard procedures:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

(3) Please report your results

[ub6424]

Hello @Jakob_s 

(1) Remove <battery>

Download --->>> Maintenance and Service Guide

Page 58 Chapter 4 Removal and replacement procedures

(2) Please report your results

[Jakob_s]

Hi! The first video is not an issue I’m having, although I did try to restore the bios from the second video. When I press the power button, the laptop lights do come on, for about 1.3 seconds, and then go out again. (Didn’t hear a beep after trying the bios restore either) I’m not exactly sure if it’s not getting enough power, or too much, that it can’t power on. Occasionally, it will flash all the lights when I press the power button, or simply not respond. 

[Jakob_s]

Hello! I have attempted to remove the battery and power on the laptop (by disconnecting the power, pulling the two tabs and lifting it out), when I reconnect power, it does not power on. 

[ub6424]

Hello @Jakob_s 

(1) Disconnect battery !

(2) Connect charger ( only )

(3) Power on notebook

(4) Please report your results

[Jakob_s · Accepted solution]

SOLUTION!!

I found a Dell power supply rated at the same power as the supply they provided me, and it powered on. Thank you all for the suggestions though!! 

 

[ub6424]

Great to hear ...

Good luck and "have fun" ...