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‎09-02-2022 05:58 AM

HP Recommended
Operating System: Microsoft Windows 11

The HP laptop 15-fa0031dx has Win 11 Home on it. I'm trying to boot from an Acronis USB boot drive or Acronis CD boot drive with Acronis True Image 2016 boot software in order to create a C drive back up image on an external USB drive. The software works fine on a number of different Windows 10 computers with MBR, Windows 11 computers with MBR (I used RUFUS software to install Win 11) and with a Windows 10 laptop with UEFI. When I boot into either Acronis boot software, no initial problems, I eventually get the option to run Acronis 64 bit TI in UEFI. But then I soon get this error message: Videomode setup error. Error 0X 1480006 Invalid video frame buffer parameter." I'm using the Nvida graphics card for the display. I also tried again after I disabled secure boot in BIOS, but that didn't change anything. I also purchased and returned a different brand new HP laptop with Win 11 Home S (hated the S version) and encountered the exact same error message. That laptop only came with intel on-board graphics that worked fine.

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