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HP Recommended
HP stream laptop
Microsoft Windows 10 (64-bit)

Model 14-CB107CA

HP stream laptop / Blue

ProdID 4JC79UA#ABL

 

 

Troubleshooting methods:

Tried different lengths of holding power and removing charging cord

Tried holding power with windows key and b on keyboard / also variation windows key v. 

Do i need a bootable usb?

1 REPLY 1
HP Recommended

Still no help? 

 

I was trying to factory reset my computer in command prompt.

 

the battery cant be removed by the way.

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