HP laptop suddenly died

[Pavan_Akkin]

Hp Laptop model-15t-daOOO prod- 3FR23AV

this is just an year old laptop and it died suddenly when I was using and is not starting, tried pressing 10 sec and holding power button but is not working, battery is not removable, please help. Thanks

[praveen196]

@Pavan_Akkin Welcome to HP Community!

I understand that the HP laptop is not working.

Please perform the below steps.

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

Set BIOS default and restart:

1. Restart your notebook.
2. During startup, press F10 repeatedly until the BIOS menu is displayed.
3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
4. Select Yes to confirm.
5. Press F10 to save changes and exit.
6. Select Yes to confirm.
7. The computer restarts using the default settings.

Please click on the below links once you identify the blink code and resolve the issue: 

Computer Does Not Start and Emits a LED or Beep Code 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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