HP laptop, unable to start. Blackout. Not booting,

[Leivon]

Unable to start hp laptop

Please help

[Raj_05]

Hi @Leivon,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP laptop isn't booting up and you're encountering a black screen, you can try these troubleshooting steps.

Check Power Supply:

• Ensure the laptop is plugged into a power source and the power adapter is connected properly. Check if the power light is on.

Perform a Hard Reset:

• Disconnect all external devices (USB drives, printers, etc.).
• Remove the power adapter and, if possible, remove the battery.
• Press and hold the power button for 15-20 seconds.
• Reconnect the battery and power adapter, then try turning on the laptop.

Check the Display:

• Connect your laptop to an external monitor or TV. If the external display works, the issue may be with your laptop's screen or graphics card.

Perform a BIOS Reset:

• If the laptop turns on but doesn't boot, try a BIOS reset:
  • Turn off the laptop.
  • Turn it back on and repeatedly press the Esc key (or F10 for some models) to enter the BIOS menu.
  • If you can access the BIOS, look for an option to reset to default settings.

Inspect for Hardware Issues:

• If you're comfortable opening your laptop, check for loose connections, especially the RAM and storage.

Check for Error Codes:

• Pay attention to any beeping sounds or LED indicators. They can provide clues about the issue.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support