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HP Spectre x360 - 15-bl075nr
Microsoft Windows 10 (64-bit)

Laptop first started having trouble with video then started to fail at boot, giving F0 error no hd found.  Then I noticed the touchpad had raised up past the frame.  It appears that the battery is swelling in the case.  Are these still covered under warranty even though the laptop is out of warranty

 

1 REPLY 1
HP Recommended

Hi @Priscilla99 

 

Welcome to the HP Support Community. We are really sorry that you are facing issues with your HP Spectre X360 - 15-Bl075nr. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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