HP logo missing during the boot up

[RobinFloyd]

i had downloaded the creator update for my laptop and after the complete install ,when i try to start the laptop the hp logo does not appear during bootup as it did before upgrade

[Chimney_83]

Greetings @RobinFloyd, 

Welcome to HP Forums and Thanks for the post. 

I understand that your computer no longer gives an HP Logo on startup after creator update. 

Not to worry, I will be glad to assist you. 

Have you tried any troubleshooting steps on your own?

Recommend you update the BIOS on your computer using HP Support Assistant to resolve the concern. Click here to know about HPSA. 

Let me know how it goes. 

[RobinFloyd]

i did the update of bios but ,

now i found that when i restart the laptop, first the normal hp loading comes for bootup then after thisget done another bootup comes without hp logo and it runs for more than 1 min.

this only happnes when i try to restart the system .

it does not occor when i shut down the laptop and then turn it on.

need help..

[Chimney_83]

Thanks for the reply and trying the suggested steps. 

Recommend you boot the computer to BIOS by tapping F10 repeatedly on startup. 

1. Select the Boot section using the right arrow key.
2. Select Boot-time Diagnostic Screen using the up and down arrow keys.
3. Press Enter to select boot-time diagnostic.

4. Select Disabled to show the logo screen

5. Press Enter.

6. Press F10, and then press Enter to save the changes and exit the system BIOS.

Refer to this HP Article for assistance. 

Let me know if this helped.