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HP mini 110 stuck in HP quickweb and cannot boot windows 7

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HP mini 110-3018ca PC
Microsoft Windows 7 (64-bit)

This is my first post on the HP community page, so thanks even if you reply! I found my Dad's old HP mini 110-3018ca, which was used once. The problem is that he never started windows 7 and he was just using the HP quickweb OS. Now when I try to start windows from HP quickweb, it just shows a black screen with the flashing _ , like cmd prompt. Thanks!

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@3litz, Welcome to HP Support Community!


HP QuickWeb is configured for each device individually. You will need to reinstall it from Recovery. Here is a document to assist you. Set Up and Use HP QuickWeb Applications. Please note the section on Reinstall missing IOS or QuickWeb.

If you don't have an HP Recovery media and have attempted reset using the windows troubleshooter or a retail copy of windows, you'll need to order a recovery media: Click here for steps.

Or you may also attempt to download the same using the steps on this link: click here

For details on how to perform a successful reset: click here


Hope this helps! Keep me posted. 


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

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It's not hp quickweb that is the issue, it's that I can't enter windows 7 from anywhere. I have tried many things like going in the BIOs. I had no luck. Also I have a Mac and a windows Vista machine and I don't have a USB drive with 32gb of space or more. Thanks and also I will keep you posted on if I find a solution. Thanks anyway!

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