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HP Recommended
Pavilion g56
Microsoft Windows 7 (64-bit)

Having boot issues when I start my notebook. Upon powering it up a blue box with a message that asks me for my administration password or power up password. I have tried all the passwords that I can remember and none have worked. After 3 or 4 try's I get a code ( 99763019 ) can someone please help.???

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Restart the PC, and enter this unlock passcode...

 

26641039

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Restart the PC, and enter this unlock passcode...

 

26641039

HP Recommended

It worked, thank you so much

HP Recommended

You're very welcome.

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