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HP Recommended
HP Pavilion Gaming - 15-ec0044ur

Hello!

I have this issue, where i turn on my laptop and when HP logo appears on a black screen with spinning circle, this circle freezes every time. It looks like this: 

photo_2023-03-28_12-32-08.jpg

I found the "solution" when i boot BIOS and keep it running for 1-2 minutes. Then notebook works correctly. But after every reset hp boot circle freezes again.

I didn't install or downloan anything that could be a treat for a PC, but right before this issues it was with me on a plane. Not sure if this important or not.

Besides that i had a few 090b boot errors in past, but I solved it with cleaning of coolers.

I don't really know what is happening right now, so I went to local service center, and local master suggested that it might be a BIOS problem and he install a new version of a BIOS. But it doesn't help. Problem is still here. Moreover, yesterday I catched new issues like this:

 photo_2023-03-28_12-32-17.jpg

Glitched topscreen and this blue screen appeared only once, but it brings more questions for me.

I checkes all systems from BIOS, it said that everything is ok. Also i checked my SSD with SsdReady and CrystalDiskInfo, it also seemed ok. I also cleaned both fans.

 

Is it BIOS problem? Or SSD? Appearence of glithing dots might be a signal of a problem with video card. Or it's a cooling system problem and all I need to do is change thermal pasta?

Please help me to understand a problem and find the solution!

Thank you!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.