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Microsoft Windows 11

My HP Pavillion laptop keeps restarting on its own when i plug in the AC adapter

The problem started when I split my local disk C and created a new volume and when the problem started I removed the new volume, but even after removing the new volume the problem still persists 

1 REPLY 1
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@Saubhagya02

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the HP Pavilion Laptop keeps restarting.

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Try doing Reset PC Keep my files from windows and check if it works.

Try and check in Bios using the F10 key if the PC restarts in Bios. To enter Bios, click restart and keep tapping the F10 key and then turn on the PC at the same time to enter Bios screen. 

 

If the issue persists in Bios then it is a hardware issue on the screen. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!

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