Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-11-2018 11:17 PM

HP Recommended
Product: HP specter Pro x360 G1 (Model: 7265NGW)
Operating System: Microsoft Windows 10 (64-bit)

Hello Friends,

             I have a laptop HP specter Pro x360 G1  (Model: 7265NGW)and while it was on the table some water went in from down of the laptop. Now on plugin the charging wire the orange color light blinks but unable to start the laptop. The local computer expert came open the back screw and charged 50$ just said it might be the problem related to the motherboard without checking anything. Now I have open the laptop and removed the battery and kept open to dry. Please help me to fix my laptop issue. 

Thanking you in Advance

Ranjit

3 REPLIES 3

‎11-12-2018 12:11 AM

HP Recommended

@Ranjit5

 

When you push the power button what happens???

 

REO

Was this reply helpful? Yes No

‎11-12-2018 12:42 AM

HP Recommended

Hello REO,

There is no any signal even on pressing the power button for a longer time With connecting charger or without connecting the charger. Only the orange light blinks on connecting the charger but when removed the battery and connected the laptop to the charger white light blinks.

Thanks

Was this reply helpful? Yes No

‎11-12-2018 01:54 AM

HP Recommended

Now the power ON and OFF button is working. Fan is also moving. Blinking of light has stopped. However, nothing appears on the screen. The Tab key light is also working on a keyboard. Please help.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.