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‎01-13-2021 01:34 AM

HP Recommended
Product: HP stream 14-ab112wm
Operating System: Microsoft Windows 10 (32-bit)

I bought this HP stream 14-ab112wn from a pawn shop an it has a administrator password I get disabled code 826993901 can someone please help 

1 REPLY 1

‎01-13-2021 09:39 AM

HP Recommended

@Darrellm7 

This is the main reason I advise folks NOT to buy used laptops.

 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

Passwords can NOT be recovered; instead, they have to be reset.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true



I am a volunteer and I do not work for, nor represent, HP
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