06-02-2020 10:27 PM
I forgot the admin lock password on my old HP want to gift it to my son for his studies please assist it gives me a code when I enter the one I remember using and says system disabled
06-02-2020 10:37 PM
We don't provide Disable Code bypasses anymore.
I'm really sorry that we can not help you with this, but Community policy prohibits us from assisting you in any way with bypassing or resetting passwords.
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
06-03-2020 04:03 AM
and to think i got a new HP Probook as an upgrade i want to use the old one for my son because his stuck at home not being able to go to school can anyone please assist me without me having to replace the mainboard which is a complete new laptops price which is ridiculous what type of customer services is that, what if someone forget the password like i did.